Top Up TV

Help centre

Print

What happens to any payments that I have made for Setanta Sports 1?

Following the recent news concerning Setanta Sports having gone into administration, all Top Up TV Setanta Sports 1 customers will receive a credit on their account from 23rdJune 2009 for any advance subscription payments that they have made for Setanta Sports 1.

If you currently subscribe to Setanta Sports 1 and TV Favourites, your viewing pack will be changed to TV Favourites only at the standard monthly price of £9.99.  Your next bill will take account of the advanced subscription payment you have made for Setanta Sports 1 and will include a credit for this. Going forward, your monthly billing amount will be £9.99.

If you currently subscribe to all three Top Up TV viewing packs (Setanta Sports 1, TV Favourites and PictureBox), your viewing pack will be amended to TV Favourites and PictureBox only at the standard monthly price of £14.99.  Your next bill will take account of the advanced subscription payment you have made for Setanta Sports 1 and will include a credit for this. Going forward, your monthly billing amount will be £14.99.

Please note that the price of Setanta Sports 1 as part of a Top Up TV bundled packs is £5 per month, so you will receive a credit for however much of this has been paid for in advance beyond 23rd June 2009, which will depend on which date in the month your billing date falls.

For all customers who only currently subscribe to Setanta Sports 1, a credit has already been placed on your account for your full advance subscription payment.

If you are presently within a free promotional period for Setanta Sports1, your account has been frozen and no payments will be taken.