If you have been presented with a “failed” message for some of your personal recordings the probable causes are listed below:

1. Power Intervention

Had the box been switched off at the mains or have you experienced a power cut?

Solution - Leave the Top Up TV box on standby over-night

2. Electronic Programme Guide Conflict

Has there been a change to the scheduled programming?

Solution - Using the 8 day guide will result in faster update of schedule changes

3. Too Many Planned Recordings

Have you been presented with a recording conflict message and proceeded anyway?

Solution - Plan no more than two recordings at one time

4. Signal Outage

Check for news of transmitter maintenance or outages at www.digitaluk.co.uk/postcodechecker